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Ordering & Shipping

Get your order in before 1:30pm (CDT) Monday through Friday to get same day shipping.

 **All of the products on our website ship from the USA**

We know you want your orders ASAP, our goal is to make that happen. Orders placed before 1:30pm CDT Mon-Fri will ship the same day your order is placed. Orders placed after 1:30pm CDT Mon-Fri will ship within 24 hours (1 business day), but sometimes will go out the same day, depending on how busy our shipping department is on that particular day. Please understand that one of our top goals here at AnythingHeli.com is to get your orders shipped out ASAP, so we try our best to get your order shipped the same day if at all possible. We are very well known for our well packaged, super-fast and reliable shipping.

 

Real Time Inventory System

We would like to let our customers know that we implement a true Real Time completely automated inventory system, what does that mean you ask? Well, in a nut shell, if you can add a product to your shopping cart, it is in stock and ready to ship, we do not mark products in stock that are not ready to ship out within 24hrs, Our automated "Real Time" inventory system is very accurate, and always up to date. Our cart system will NOT let you check out with products we do not have ready to ship, so you do not have to worry about back-orders, or not receiving your complete order. 

Ordering & Security

The easiest way to place an order is as a registered user. Once registered checking out is simple and fast. Whether you register or check out as a guest, be assured that we do not sell or give customer information to any third party for any reason. We accept all major credit cards and PayPal. Payment transactions are ran through a very secure payment gateway with SSL 256-bit encryption, the highest level available today.

 

Adding to an existing order (Combining 2 or more orders into 1) FAQ:

 Question: I forgot a couple parts in my order, and I want to add them to my order before it ships?

Answer: If your order has a status of "Awaiting Fulfillment", you can still add parts to that order by simply making another order and leaving instructions in the "order comments" to combine the order with your order placed earlier, once the second order is made and all orders are shipped, we will calculate the total shipping charge for both/all orders in that one shipment  and give you store credit for the difference at the time your order is shipped. In most cases adding a small light weight part or two does not change the shipping charge much at all, so you may be credited most of the shipping charge of the subsequent order/s depending on weight/size of the added products. (please note: there is a minimum 99 cent fee that will be used from the additional orders shipping charge, this is to cover our processing fees/costs)

 Example: 1st order still says "awaiting fulfillment" and a second order is made. First order shipping charge is $8.00, second order shipping charge is $4.00, total cost to ship both orders is $9.00, we will credit your AnythingHeli.com account a store credit of $2.01, and you can use this credit on future orders. Store credit will show up as soon as your parts ship.

 

NOTE: One of the orders must be made while logged in to your anythingheli.com account to receive store credit. You can check the status of your orders and/or Store credit by logging in to your anythingheli.com account, and clicking "My Account " at the top of the page. Remember, once your order is marked as "awaiting shipment" we can no longer add to that order. It has been boxed, sealed, and labeled, and may likely be on its way to the post office.

 

Info about GAUI Helicopters (Some Kits Only)

To insure that our customers get the very latest version GAUI kits with any updated or revised parts, some GAUI helicopter kits that we sell will be shipped direct from the USA GAUI distribution center in Arizona, usually within 24hrs of purchase. If you would like to contact us with questions, comments, or to check on availability of a certain Gaui helicopter kit (even if you do not see it on our website), please have the Kit part number (eg. Gaui X5 Formula #208051) ready if possible, this will make it more efficient for us to assist you with your questions about the product. You can contact us with questions regarding our products @ 701-306-7055 Mon - Fri 10AM - 5PM CDT

 

Shipping

We know you want your orders ASAP, our goal is to make that happen. Orders placed before 1:30pm CDT Mon-Fri will ship the same day your order is placed. Orders placed after 1:30pm CDT Mon-Fri will ship within 24 hours (1 business day), but sometimes will go out the same day, depending on how busy our shipping department is on that particular day. Please understand that one of our top goals here at AnythingHeli.com is to get your orders shipped out ASAP, so we try our best to get your order shipped the same day if at all possible. We are very well known for our well packaged, super-fast and reliable shipping.

Get your order in before 1:30pm (CDT) Monday - Friday to get same day shipping.

 

Shipping times explained:

Although there is no guarantee on transit times by the USPS, we have assessed that over 90% of packages will be delivered in the following amount of transit times, please allow for an average of 1-3 extra transit days around the holidays since the USPS is very overwhelmed around holidays. (day the order is shipped and non-business days do not count as a transit day)

  • Priority Mail EXPRESS (24 - 48 hours from time of shipment, but in most cases 24 hours or less "Overnight")
  • Priority Mail (2-3 days)
  • First Class Mail (3-5 days) - (total package weight can not exceed 13oz)
  • Parcel Post Select Mail (4-8 days)
  • Free Shipping (4-8 days, packaged and shipped in the most cost-effective manner)

*Please note: A specific delivery/transit time frame is not guaranteed by the USPS, on any class of USPS mail.

 

"FREE SHIPPING" For orders over $129 shipped to a USA address. (All 50 States!)

 

  When the "FREE SHIPPING" option is selected in the shopping cart, your order will be packaged and shipped in the most cost-effective manner available, and may take on average 4-8 business days for transit/delivery. (Free shipping option is ONLY available for USA addresses)

 If you need your Parts faster than ground delivery (Free Shipping), we suggest selecting Priority mail. Priority mail gets to most addresses in the USA within 2-3 business days.

If your order is "urgent", choose the "Priority Mail Express" option, this Express Class of mail usually takes 24hrs for delivery/transit time (and no longer than 48hrs). It’s best to get your express orders in before 12PM(NOON) so they can get sent out ASAP. 

 Should you choose a shipping method other than “free shipping” we cannot offer any credit or discount towards a faster, alternative shipping method.

 

International Shipping

We offer international shipping to most countries.

Please Note: We do not offer Free Shipping for international orders at this time.

 

CANADIAN CUSTOMERS:

FIRST CLASS INTL PACKAGES TO CANADA MUST NOT EXCEED 24 INCHES(please make sure your order does not cantain any items longer than 24 INCHES)

 

International Shipping Policy:

When shipping internationally, PayPal is the preferred and best choice, however, if you need to use a credit card when placeing your international order please be advised we can only ship to the actual credit card holders varified address (actual Credit card billing address). Any orders that are made to an address that is not the same as the actual credit cards billing address (or can not be varified with the credit card company) will be cancelled without notice and refunded back to the credit card used for that order. For the best and quickest service we recommend that you use PayPal to make the payment. If PayPal is used, you must ship to the address associated with your PayPal account.

Some countries will charge a customs fee, this cost is the responsibility of the customer and is not handled by, or the responsibility of AnythingHeli.com

 

International shipping insurance policy:

If you would like insurance on your International package, please contact us at the EMAIL on the bottom of this Page before you make your order, We will calculate what the cost of insurance is, and you will have the option to pay that amount if insurance is needed. If you do not insure your order, we (AnythingHeli.com) are not responsible for lost or stolen packages. 

Priority Mail Internation is also most reliable, this type of service allows the package to be tracked, and makes reliabilty very high, and is why at this time all we offer for intl shipments. We want to make sure your package gets to you safe and secure.

 

International Customs/Taxes

For all international orders outside of the USA, certain duty fees or customs fees may be required upon delivery of your order. Please understand that we have no control over any duties, taxes, brokerage fees, or other such customs fees, and cannot be held liable for any such fees, no matter what the situation may be.

If you receive your order and do not pay the required taxes, fees, duties or brokerage fees, the order will be abandoned at your local customs facility, and due to shipping fees and additional duty fees applied to us to return the order(s), we will not be able to make the return, and thus will not be able to offer any refunds, credits or otherwise. Please be very aware of all such fees & responsibilities regarding these matters, as once the package/order/shipment leaves our facility, we no longer have control over your order.

 

Insurance on your shipment up to $100.00 (included free of charge for all Priority Mail & Express Mail shipments)

We insure all orders free of charge for up to $100 when the customer chooses the "Priority Mail" or "Express Mail" shipping option. Shipping insurance over 100.00 is available at the customer’s expense by request only. Please express your desire to place shipping insurance on your order in the “Order comments” section upon checkout. We will contact you with insurance payment details/instructions. Please note, "First Class" Mail & "Parcel Post" Mail do not include shipping insurance. we (anythingheli.com) cannot be held responsible for damaged, lost, or stolen packages.

 

 



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